Afterpay
You asked, we listened! We have now partnered with Afterpay in the US so you can shop now and pay for your order later.
Afterpay is a safe, simple, and convenient payment option allowing you to make sure you never miss out on that piece you love and allows you to pay for it in four equal instalments, interest-free.
Subject to approval, Afterpay is available to anyone who is over 18 years of age and an US citizen or permanent resident.
Who can use Afterpay US?
Afterpay is available to all people who:
- Are 18 years old and over;
- Live in the USA;
- Are capable of entering into a legally binding contract;
- Have a valid and verifiable email address and mobile number; and
- Use an US credit or debit card to make the purchase.
How do I use Afterpay?
Simply shop and select Afterpay as your payment method at checkout and sign in to or create an Afterpay account to complete your order.
Your order is processed as normal, Afterpay will pay on your behalf and your order will be processed and dispatched as normal. First-time customers provide payment details as usual, returning customers simply log in to make their purchase.
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal instalments from your selected payment method.
How do I apply for an Afterpay account?
To apply for an Afterpay account, simply select Afterpay at checkout when completing your purchase or you can apply directly on the Afterpay website.
Subject to approval, this process takes only seconds and after approval, you can complete your purchase and pay for it later.
Once your Afterpay Account has been created you never have to apply again and can continue to reuse it as much as you like.
Is there a cost to use Afterpay?
There are no establishment fees to set up your Afterpay account and no interest charges.
Once you have repaid your balance down to $0, no fees will ever be charged to your account and it will simply remain open waiting for you to use again for additional purchases.
If you fail to make payment, you will be charged a late payment fee of $8 with a further $8 fee added 7 days later if the payment is still unpaid. Late fees will not exceed 25% of the total order.
Can I return my Afterpay order?
Of course! If you wish to return your items you can choose an exchange, or the payment plan can be canceled. If you opt for a refund/cancellation, we’ll instruct Afterpay to cancel the relevant payment plan for your returned items. They will refund any payments already made to the card linked to your Afterpay account.
If you'd like to return your purchase for any reason, please first ensure that your purchase is eligible for a return here. Once confirmed, please follow our instructions for online returns, which can be found here.
Questions?
For more information, visit Afterpay’s FAQ page. If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form.
For more information about Afterpay, please visit the website here.
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