Shipping
Dispatch
Orders placed before 9am AEDT on a business day will usually be dispatched on the same day. Any orders placed after this time will usually be processed and dispatched on the following business day. While we'll do our best to process your order to the above timeframe, delays can be expected during high volume times following public holidays and online events.
All orders are shipped from Rolla's in Australia. We will send you a shipment notification with tracking information as soon as your order has been shipped. Once you have received your shipment notification, you can track your order online with the supplied link. For more information on delivery timeframes, please refer to the Australia Post website here.
Our shipping charges do not include any potential import taxes and duties to international locations. Customers are responsible for payment of such charges and Rolla's cannot calculate these prior to delivery. To estimate duty & import taxes, you can use this calculator or contact your local customs department.
Please note, during high order volumes at peak sale periods, your order may take a little longer to ship out. Our dedicated fulfilment teams are working as hard as possible to get your orders on their way to you but we would recommend adding 1-2 business days to the below shipping timeframes. We really appreciate your patience and support.
| Region | Cost | Estimated Delivery |
|---|---|---|
AUSTRALIA | FREE standard shipping for orders of $99 or more | 1 - 7 Business Days (Standard Shipping) |
NEW ZEALAND | NZD $9.99 for Standard (non-Rural) Authority To Leave NZD $9.99 for Standard (non-Rural) Signature Required NZD $14.99 for Standard (Rural) Authority To Leave NZD $14.99 for Standard (Rural) Signature Required NZD $19.99 for Courier Authority To Leave NZD $19.99 for Courier Signature Required | 3-5 business days 3-5 business days 3-7 business days 3-7 business days 2-4 business days 2-4 business days |
UNITED STATES | FREE Economy for orders of USD $120 or more FREE Expedited for order of USD $300 or more USD $25 Expedited for orders less than USD $300 | 5 - 8 Business Days (Economy Shipping) 5 - 8 Business Days (Economy Shipping) 2 - 4 Business Days (Expedited Shipping) 5 - 8 Business Days (Economy Shipping) 5 - 8 Business Days (Economy Shipping) 2 - 4 Business Days (Expedited Shipping) |
CANADA | FREE Regular Parcel for orders of USD $200 or more USD $30 Regular Parcel for orders less than USD $200 USD $40 Expedited Parcel | 3 - 10 Business Days (Regular Parcel) 3 - 10 Business Days (Regular Parcel) 3 - 5 Business Days (Expedited Parcel) |
EUROPE & GREAT BRITAIN | FREE Economy Delivery for orders of USD $200 or more USD $20 Economy Delivery for orders less than USD $200 USD $25 for Fast Delivery | 3 - 6 Business Days (Economy Delivery) 3 - 6 Business Days (Economy Delivery) 2 - 5 Business Days (Fast Delivery) |
ASIA | FREE Economy Delivery for orders of USD $200 or more USD $20 Economy Delivery for orders less than USD $200 USD $25 for Express Delivery | 1 - 6 Business Days (Economy Delivery) 1 - 6 Business Days (Economy Delivery) 1 - 4 Business Days (Express Delivery) |
REST OF WORLD | FREE Standard Delivery for orders of USD $200 or more USD $20 Economy Delivery for orders less than USD $200 USD $50 for Express Delivery | 1 - 25 Business Days (Standard Delivery) 1 - 25 Business Days (Standard Delivery) 1 - 15 Business Days (Express Delivery) |